Privacy Policy

At Brookridge Timber, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.uktimbercladding.com or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect
We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, postal address, etc. Technical Data: IP address, browser type, operating system, referring URLs, device identifiers, and browsing behaviour. Usage Data: Information about how you use our website, products, and services. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information
We use the information we collect for the following purposes: To provide, operate, and maintain our website and services. To respond to your inquiries or customer service requests. To personalise and improve user experience. To send you promotional materials or newsletters (if you’ve opted in). To comply with legal obligations or protect our legal rights.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your data with: Service providers who assist in operating our website and business. Legal authorities, if required by law or to protect our rights. Third parties in connection with a business transfer (e.g., merger, sale of assets).

4. Your Data Protection Rights
Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction or deletion of your data. Object to or restrict our processing of your data. Withdraw your consent at any time. Lodge a complaint with a data protection authority.

5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Brookridge Timber
sales@brookridge.co.uk
Phone: 01823 680 546